Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.

Heat Merchants in Nenagh, Co Tipperary, currently have an excellent opportunity for a Branch Manager to join the team.  The Branch Manager will be responsible for the day to day running of the branch including providing high standards of customer service and delivering key performance indicators for the business including profitability, sales, margin, stock management, debtors, health & safety and people management.

COMPANY BENEFITS:

• Attractive remuneration package
• Company Vehicle
• Mobile Phone
• Sales Incentive Scheme
• Bonus Scheme (Performance related)
• No late nights, No working on Sundays/Bank Holidays
• Employer Contribution to pension scheme
• Company Sick Pay Benefit scheme
• EAP (Employee Assistance Programme)
• Wellness Initiatives
• Life cover
• Store discounts
• Training & Development
• Further education support
• Career Progression 

 

JOB SPECIFICATION

• Manages and controls the branch's day to day activities, in line with operating processes and procedures.
• Facilitate and drive sales within the branch whilst trying to maximise margins.
• Meet or exceed targets as set by the Line Manager.
• Understand and be able to interrogate the branch P&L and monitor sales, margin and costs.
• Manage debtors; have credit customers on terms best suited for the business and ensure payments are made /collected on time and in full.
• Strive to have the branch as cost efficient as possible.
• In store marketing and merchandising with support available from Marketing Department.
• Identify where improvements can be made and escalate when necessary to ensure the improvements are actioned where possible.
• Identify customer needs and requirements to maximize sales.
• Build and maintain relationships with customers.
• Stock control and stock management.
• Ensure security measures adhered to at all times.
• Ensure that branch administration is kept up to date and that requests for information from both internal and external customers are responded to promptly.
• Manage and motivate staff and liaise with the HR Team when necessary.
• Adherence to and implementation of Health & Safety rules and procedures.

Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility.

PERSON SPECIFICATION

Essential

• Previous supervisory or management experience in a similar industry
• Proven track record in sales and achieving targets in the heating and plumbing industry
• Experience in stock / warehouse management
• A good level of IT literacy
• Excellent communication and interpersonal skills
• Excellent time management & organisation skills
• Enthusiastic and energetic approach to work
• Full clean valid driving licence

Desirable

• Experience in conducting external sales calls and collecting debtors
• Forklift driving experience
• Forklift Licence

Additional Information:

Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website.

Closing Date: 20th February 2025

 

Company Values:

All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.

 

Heat Merchants Group is an Equal Opportunity Employer