Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.

Heat Merchants have some exciting news to share, our Kilkenny branch is moving to a new premises and currently have a fantastic opportunity for a Branch Manager to join the team.

The Branch Manager will oversee the daily operations of the branch, ensuring efficient and effective management of staff, resources, and customer service whilst also delivering on key performance indications such as profitability, sales, margin, stock management, debtors, health & safety and people management.

COMPANY BENEFITS:

• Attractive remuneration package
• Company Vehicle
• Mobile Phone
• Sales Incentive Scheme
• Bonus Scheme (Performance related)
• No late nights, No working on Sundays/Bank Holidays
• Employer Contribution to pension scheme
• Company Sick Pay Benefit scheme
• EAP (Employee Assistance Programme)
• Wellness Initiatives
• Life cover
• Branch discounts
• Training & Development
• Further education support

JOB SPECIFICATION

• Manages and controls the stores day to day activities Manage and lead the branch team to achieve sales targets and operational goals, in line with operating processes and procedures.
• Facilitate and drive sales within the branch whilst trying to maximise margins.
• Meet or exceed targets as set by Regional Manager
• Understand and be able to interrogate the branch P&L and monitor sales, margin and costs.
• Manage debtors; have credit customers on terms best suited for the business and ensure payments are made /collected on time and in full.
• Strive to have the branch as cost efficient as possible.
• In store marketing and merchandising with support available from Marketing Department.
• Identify where improvements can be made and escalate when necessary to ensure the improvements are actioned where possible.
• Identify customer needs and requirements to maximize sales.
• Build and maintain strong relationships with customers, suppliers, and other stakeholders
• Oversee inventory management, including ordering, stocking, and controlling inventory levels.
• Ensure security measures are adhered to at all times.
• Ensure that branch administration is kept up to date and that requests for information from both internal and external customers are responded to promptly in a timely and efficient manner.
• Foster a positive and collaborative team culture, promoting professional development and training.
  Champion a safe and compliant working environment, ensuring adherence to all health and safety regulations

Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility.

PERSON SPECIFICATION

Essential

• Previous supervisory or management experience in a similar industry
• Strong leadership and team management skills.
• Proven track record in sales and achieving targets in the heating and plumbing industry
• Proficient in inventory management and sales analysis.
• A good level of IT literacy
• Excellent communication and interpersonal skills
• Excellent time management & organisation skills
• Enthusiastic and energetic approach to work
• Full clean valid driving licence

Desirable

• Experience in conducting external sales calls and collecting debtors
• Forklift driving experience

Additional Information:

Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website.

Company Values:

All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.

Heat Merchants Group is an Equal Opportunities Employer.